Candice R.
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My company found them on Yelp when our dryer went out. Being a cleaning service we use our dryer daily! I called and they were able to send someone that day with an arrival window from 12-2. Our tech was Calvin who arrived on time. He was able to fix our problem at the time and even came back the next day due to another concern!
He has great customer service and we will use them again.
Sonwa A.
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While I was squatting at my sister's place in Houston, my daughter mistakenly broke the upper handle of the dishwasher. I needed to fix it immediately before my sister returned from her weekend getaway.
I had to rely on yelp for the closest appliance repair guys and that was when I found Neighborly. Based on other people's positive reviews, I booked an appointment with them and they came the very next day and fixed my sister's dishwasher. I was really relieved as well as amazed at how professional and outstanding their service was.
I wish they were located here in Lewisville because currently my microwave and washing machine are both acting up and we don't have a warranty on them anymore.
Bobby R.
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Our just out of warranty washer started acting up and I just gambled by calling Neighborly based on yelp reviews. The first thing I noticed is that he was available and answered my call right away. This just shows that someone actually wants my business. Kalvin (spelling ?) gave me a reasonable timeframe and showed up in time. He told me about a diagnostic fee which seemed reasonable.
Now the real test, he diagnosed and told me it was the pump that needed to be replaced and it was additional $$$. Long story short replacing the pump did not resolve the issue, but he gave me a warranty and his word that he will fix it. Thats where things get interesting. He followed up over at least 6 visits (I lost count) to get this thing right. Let me tell you I have seen very few businesses that would follow up on their word like this one. Fixing a modern washer is not trivial and at times I thought of just replacing it, but I took a chance with this business and I wasn't disappointed. His charge was very reasonable and he made every effort to accommodate my busy schedule.
Cynthia B.
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I found this company on YELP last year. My husband and I have a "20" year old top load washer with agitator that we really appreciate. It's on it's last leg but thankfully Calvin keeps it operational! I value and appreciate their prompt response, detailed service plan, competitive pricing and highly ethical business practices. I recommend him highly.
Meghann M.
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Two thumbs up for Neighborly Appliance Repair! Our dishwasher was having issues and I was looking for a repair shop close by in my neighborhood (Oak Forest). I called and they were able to schedule someone to come out in just a couple hours. The guys were prompt (5 minutes earlier even than the window given), and friendly and were able to repair my dishwasher quickly. They even stayed to look at an issue with my range and fixed that too, with no additional service fee. Thank you guys for your professional service! I will be calling you again.
Jett H.
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The drain pump went out on my washing machine. Calvin from Neighborly Appliance Repair came out that day and replaced it. The service was quick and efficient. I would highly recommend them as well as use them myself in the future.
Rachel S.
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The technicians showed up on time, were very nice and fixed my oven quickly.
Jenny G.
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I have a handicapped brother who's window heat unit went out. Even though they were extremely busy,they made it a priority to get someone out the same evening. They couldn't fix it then because apart would have to be ordered. Not their fault. The technician was very polite and professional. Would definitely use them in the future.